Computer & Communication Industry Association

Public First UK Survey of Consumers’ App Store Experiences

PublishedJuly 29, 2026
Written By
  • Public First

The UK Competition and Markets Authority just closed its consultation on new Conduct Requirements that would constrain how app stores protect consumers and regulate their fees. The conduct requirements and utility-style price caps envisaged in the consultation would undermine the protections that app stores put in place and their ability to continue delivering the safe and convenient experience consumers prefer. New survey research by Public First for CCIA shows that this risks undermining an app store experience that consumers value and expect to allow them to transact safely.

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Research
October 16, 2026

The KFTC’s Uneven Hand

Korea’s competition authority fines U.S. companies several times more per dollar of Korean business than Korean companies and orders of magnitude more than Chinese companies. The evidence support...

  • Competition
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Research
October 15, 2026

Broadband Revenues Fund Universal Service at a Low, Stable Contribution Factor

The Universal Service Fund (USF) contribution base is shrinking, leading to a spiraling contribution factor assessed on the contribution base. Broadband revenues are roughly eight times the size of...

  • Telecom
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Research
October 11, 2026

Freshwater Strategy UK Data Regulation Survey

Freshwater Strategy has conducted a quantitative survey of 113 senior decision-makers at British technology and data-intensive businesses, looking at both the compliance cost and broader economic o...

  • Digital Economy
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Research
October 6, 2026

The Anti-Brussels Effect in Digital Competition Policy and the DMA’s Fading Appeal As a Global Model

The European Union’s Digital Markets Act (DMA) is losing appeal as a global model for digital competition policy, with governments increasingly pursuing narrower approaches. Of the 14 jurisdictio...

  • Digital Economy
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