Computer & Communication Industry Association

2025 Survey of Product Impact in the Connected Economy: Artificial Intelligence

PublishedNovember 18, 2025
Written By
  • Trevor Wagener

The CCIA Research Center's 2025 Survey of Product Impact in the Connected Economy: Artificial Intelligence finds that generative AI is the most rapidly adopted general purpose technology in history – surpassing the car, the internet, and even the smartphone. Less than 3 years after initial release, 3 in 5 U.S. adults have used GenAI and 2 in 5 U.S. adults use GenAI for work. Personal use is consistently exceeding work use, but even so U.S. workers using GenAI report a 15% productivity improvement on average, and 77% of GenAI users report a favorable impression so far.

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